Operational Capacity & Resource Planning

Planning expertise, structured to fit your business.

Stratmere Partners delivers operational capacity and resource planning on a fractional basis — from a standing advisory arrangement to a fully managed planning function. The scope of every engagement is defined by the client.

300–500
FTE scale experience
Multi-sector
Industry breadth
Backtested
Every model, before delivery
5
Engagement structures

Senior planning capability, without the overhead of a permanent appointment.

Stratmere Partners provides operational capacity and resource planning as a fractional service. Organisations access senior planning expertise for the precise time their operation requires — from a few hours per month to a fully embedded planning function — with no salary obligation, no on-costs, and no fixed-term commitment by default.

The engagement is structured around the operation. It flexes as requirements change — scaling for peaks, restructures, or AI workforce transitions, and adjusting as the operation stabilises. Every engagement includes documented controls and governance standards as standard.

Every model Stratmere produces is backtested against historical performance before delivery. Ongoing support is included in every standing arrangement — not charged separately as requirements arise.

Five ways to work with Stratmere.

Each structure represents a starting point. All engagements are tailored to the requirements of the operation and can evolve as those requirements change. Where the appropriate structure is unclear, a discovery call will determine the most suitable approach.

Included as standard FoundationsOne-time project AdvisoryMonthly retainer FractionalOngoing embedded On-CallCall-off hours CoverContinuity & interim
Initial capacity model build ✓ Included On request
Work content measurement ✓ Included ✓ Included On request Where required
Backtesting against actuals ✓ Included ✓ Ongoing Where applicable
Governance & controls documentation ✓ Included ✓ Included ✓ Maintained
Ongoing model maintenance ✓ Included ✓ Included ✓ Included ✓ Included
Standing review session ✓ Monthly ✓ Included ✓ Included
Email & telephone support 30 days post-delivery ✓ Ongoing ✓ Ongoing ✓ Ongoing ✓ Ongoing
Meeting & leadership attendance ✓ Included ✓ Included
Flexible hours Client-defined Draw down as required Fixed or open-ended
Rapid mobilisation ✓ Included ✓ Immediate response
Transitions to Fractional ✓ Available ✓ Available ✓ Available
Foundations

Establishing the planning capability.

For organisations establishing a formal capacity planning capability for the first time, or rebuilding one that has become unreliable. A one-time project engagement with a defined scope, structured handover, and included post-delivery support.

  • Discovery and operational demand analysis
  • Capacity model built from evidence — measured inputs, not assumptions
  • Work content measurement and handling time establishment
  • Backtesting against historical performance prior to delivery
  • Governance and controls documentation included
  • Thirty days of post-delivery support included as standard
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Advisory

Expert oversight on a standing basis.

For organisations with an established planning function that requires regular external validation and senior input. A monthly retainer providing structured access to planning expertise, with ongoing support included throughout.

  • Monthly retainer — standing access to senior planning expertise
  • Monthly review session — model accuracy, forecast position, emerging risks
  • Email and telephone support included throughout the month
  • Quarterly planning health check included
  • Methodology guidance and independent sense-checking
  • Transitions to Fractional where requirements develop
Ongoing support is built into the monthly arrangement. Queries and interim reviews are included — not charged as additional engagements.
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Fractional

Embedded planning expertise. Entirely flexible.

For organisations requiring regular senior planning resource without the commitment of a permanent appointment. The scope, hours, and cadence of the engagement are defined by the client and can be adjusted as requirements evolve.

  • From a few hours per month to several days per week — the arrangement is yours to define
  • Fully integrated into the planning cycle and internal meeting cadence
  • Model maintenance, forecast management, and governance oversight
  • Ongoing support included — no separate billing for routine queries or reviews
  • Scales with the operation — up for peaks, back as requirements normalise
  • No fixed-term commitment required as standard
Standing support is part of the arrangement. Questions, interim reviews, and sense-checks draw on the existing engagement — not additional charges.
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On-Call

Planning expertise available on demand.

For organisations whose planning requirements are variable, seasonal, or project-driven, and for whom a standing arrangement is not appropriate at this stage. A pre-agreed bank of hours, drawn down as and when the operation requires.

  • Pre-agreed hours drawn down at the point of need
  • No fixed schedule or minimum usage commitment per period
  • Support, reviews, and analysis all draw from the same hours bank
  • Rapid turnaround on requests as standard
  • Covers peaks, project work, and one-off analytical requirements
  • Transitions to Fractional where a standing arrangement becomes preferable
Telephone support and ad-hoc reviews draw from the hours bank — they are not charged in addition to it.
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Cover

Continuity of the planning function, from the point of engagement.

For organisations whose planning capability is temporarily unavailable — through the absence of key planning resource, an unplanned vacancy, or a period of transition. Stratmere mobilises rapidly and maintains full operational continuity of the planning function from the outset, without disruption to the cycle or to stakeholders.

  • Rapid mobilisation — typically operational within days of first contact
  • Full continuity of the planning cycle: forecasts, model integrity, governance, and meeting attendance
  • Ongoing access to Stratmere expertise included throughout the engagement
  • Fixed-term or open-ended arrangement — determined by the organisation's requirements
  • Transitions to a Fractional engagement where a permanent appointment is not pursued
  • Structured handover to incoming planning resource when the time comes
The organisation retains uninterrupted access to Stratmere throughout the engagement — included as standard, not billed per contact.
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All engagement structures are flexible by design. They may be combined, adjusted, or developed as the organisation's requirements evolve. Ongoing support is included within every standing arrangement — it is not a separately billed line item. Where the appropriate structure is unclear, a discovery call will determine the right approach.

Sectors served
Contact Centres Financial Services Retail Operations Private Healthcare Logistics & Fulfilment Insurance Regulated Environments

Precision in planning. Rigour in delivery.

Backtested before delivery

Every capacity model is validated against historical performance data before it is handed to the client. Where a model does not hold up against actuals, it is rebuilt prior to delivery.

Independent by design

Stratmere has no technology to implement, no platform to recommend, and no implementation engagement to follow. The output is the operational numbers. How the organisation acts on them is its decision.

Multi-sector capability

Planning experience across multiple sectors, including regulated environments — with the controls documentation, governance standards, and audit trail rigour that complex operations require.

AI workforce planning

Token consumption per AI agent action is modelled as a direct equivalent to handling time in human resource planning. The output is two numbers: FTE required and tokens consumed — inputs your finance function can work with directly.

Governance as standard

Controls and governance documentation are produced alongside every engagement. The result is a framework that can be maintained, audited, and transferred — not a model that is intelligible only to its author.

Support included

Ongoing access to Stratmere expertise is built into every standing arrangement. Questions, interim reviews, and model sense-checks are part of the engagement — not additional charges that create a disincentive to seek input.

Work with Stratmere

Every engagement starts with a conversation.

Contact Stratmere to discuss your operational planning requirements. We will recommend the most appropriate structure and scope.

Book a Discovery Call or email [email protected]