Stratmere Partners was built on a simple observation: the planning expertise that transforms operations is rarely accessible to the businesses that need it most. We exist to change that.
Stratmere Partners is a fractional operational capacity and resource planning firm. We work with growing businesses that need senior planning expertise but are not at the stage — or do not want — a full-time planning hire.
Fractional means you define the engagement. One to two hours a week. A monthly review session. A fully managed planning function. Every service Stratmere offers is structured to flex around what your operation actually requires at this point in its development.
No other firm positions this capability as a fractional service. The expertise exists within management consultancies and large professional services firms — but it is packaged for enterprise clients at enterprise prices. Stratmere delivers the same rigour at the scale and price point that a growing business can work with.
Every plan Stratmere produces is backtested against real performance data before it is delivered. Every model comes with documented controls and governance standards. The output is something your operation can rely on — not a report that sits unread.
Every engagement begins with measurement — true work content, actual handling times, real demand patterns. Planning built on assumed inputs produces plans that do not survive contact with reality. Stratmere does not accept assumptions where measurement is possible.
Capacity models are constructed from the data your operation generates — demand history, task volumes, shrinkage actuals, and service level performance. Every input is documented and traceable.
Every model is tested against historical performance before it is delivered to the client. If the model does not hold up against what actually happened, it is rebuilt. Models that fail backtesting are not signed off.
Controls, governance standards, and key assumptions are documented alongside every model. Your operation has a framework that can be audited, maintained, and handed over — not a spreadsheet only Stratmere understands.
Inbound and outbound operations. Telephony platforms, multi-channel routing, SLA-driven resource modelling, and WFM system integration at scale.
FCA and PRA regulated environments. Operational resilience, regulatory reporting requirements, and the governance standards that regulated planning demands.
Seasonal demand patterns, network-level resource modelling, and the complexity of planning across distributed retail footprints with variable demand.
Clinic and appointment-based capacity planning. Demand forecasting for clinical services, nurse and practitioner resource modelling, and utilisation optimisation.
Warehouse and mail centre operations. Throughput-based capacity modelling, peak demand planning, and Ofcom-regulated environments within delivery networks.
Token consumption modelled per agent action — the same methodology applied to AI deployment decisions as to human resource planning. Two outputs: FTE required and tokens consumed.
Book a discovery call to discuss your operation and what planning support would make the most difference.